# 忘记密码、账号，无法登录，应该如何找回密码？

#### 忘记密码，无法登录，应该如何找回密码？

使用注册星球发行账号时的邮箱，在星球发行官网登录页面点击“忘记密码”，可以进行找回密码的操作。

或点击进入此链接  <https://login.kanjian.com/forgot-password>，进行找回密码的操作。

![](https://star-cms.oss-cn-hongkong.aliyuncs.com/copyright/image/20200106/a22f81951cf94668b368192d52421e32.png)

#### 忘记账号（登录邮箱），无法登陆，应该如何找回账号？

请提供艺人名、专辑名称、身份证正反面图片，发送邮件到 <content@kanjian.com>，并说明要找回账号的需求。

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
