SDISTRO
  • 💡Welcome to SDISTRO FAQ Centre
  • 🙋Become a SDISTRO artist
    • How to register an account on SDISTRO (Star Distribution)?
    • How to become an SDISTRO artist and distribute your music?
    • I forgot my password and account number. How do I retrieve my password?
  • 🤔SDISTRO provides services
    • What services does SDISTRO provide?
    • Business terms with SDISTRO?
    • SDISTRO's Business Partners?
  • What platforms can SDISTRO distribute to?
  • Does SDISTRO support video distribution?
  • How does SDISTRO make revenue?
  • How do I pitch to a platform?
  • What are the advantages of SDISTRO compared to other distribution companies?
  • Contact SDISTRO
  • 🛎️ Distribution and management of works
  • What assets do I need to release my music?
  • Can artists link their platform accounts (e.g. Spotify artist account) to their release?
  • How to set the song released to be free for trial listening and VIP for downloading?
  • Are songs distributed through SDISTRO exclusive or non-exclusive?
  • How long does it take for a song to go live on platforms?
  • What are the issues related to the removal of songs?
  • How to upload to KTV (karaoke)?
  • Instructions for online licensing of works (mainland Chinese musicians)
  • Issues related to Coolvox?
  • 👂Audit of works
    • How long does the audit generally take?
    • Can I release cover works?
    • What is the criteria for the album cover?
    • How many songs can be included in an album at most?
    • If the musician disagrees with the audit result of the work, how to give feedback?
  • 💰Revenue of Artists
    • After the album is distributed through SDISTRO how is the revenue share calculated?
  • How often will the financial reports be updated?
  • Where can I see my revenue?
  • Why is the revenue inconsistent with the money withdrawal amount?
  • What should I do if I have objections to the "revenue" and "withdrawable amount"?
  • How can I apply for money withdrawal?
  • After applying for withdrawal and approval, when will I receive the money?
  • Is there a prescribed time for money withdrawal?
  • How to modify the receiving account?
  • After the song is distributed (1~3 months later), why there is still no revenue?
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Last updated 3 years ago

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In order to provide more efficient and high-quality services, for issues related to the distribution service, please refer to the following email address list and send related questions to the corresponding email address. We will reply to you as soon as possible:

  • Album distribution, listing, system account, and operations:

  • Album removal:

  • Authorization, legal agreements and copyright agreements:

  • Statements, cash withdrawals, and finance:

  • Copyright conflicts:

  • Marketing, publicity, and promotion services:

  • Other questions:

content@kanjian.com
takedowns@kanjian.com
legalaffairs@kanjian.com
faservices@kanjian.com
copyrights@kanjian.com
marketing@kanjian.com
customer@kanjian.com