SDISTRO
  • 💡Welcome to SDISTRO FAQ Centre
  • 🙋Become a SDISTRO artist
    • How to register an account on SDISTRO (Star Distribution)?
    • How to become an SDISTRO artist and distribute your music?
    • I forgot my password and account number. How do I retrieve my password?
  • 🤔SDISTRO provides services
    • What services does SDISTRO provide?
    • Business terms with SDISTRO?
    • SDISTRO's Business Partners?
  • What platforms can SDISTRO distribute to?
  • Does SDISTRO support video distribution?
  • How does SDISTRO make revenue?
  • How do I pitch to a platform?
  • What are the advantages of SDISTRO compared to other distribution companies?
  • Contact SDISTRO
  • 🛎️ Distribution and management of works
  • What assets do I need to release my music?
  • Can artists link their platform accounts (e.g. Spotify artist account) to their release?
  • How to set the song released to be free for trial listening and VIP for downloading?
  • Are songs distributed through SDISTRO exclusive or non-exclusive?
  • How long does it take for a song to go live on platforms?
  • What are the issues related to the removal of songs?
  • How to upload to KTV (karaoke)?
  • Instructions for online licensing of works (mainland Chinese musicians)
  • Issues related to Coolvox?
  • 👂Audit of works
    • How long does the audit generally take?
    • Can I release cover works?
    • What is the criteria for the album cover?
    • How many songs can be included in an album at most?
    • If the musician disagrees with the audit result of the work, how to give feedback?
  • 💰Revenue of Artists
    • After the album is distributed through SDISTRO how is the revenue share calculated?
  • How often will the financial reports be updated?
  • Where can I see my revenue?
  • Why is the revenue inconsistent with the money withdrawal amount?
  • What should I do if I have objections to the "revenue" and "withdrawable amount"?
  • How can I apply for money withdrawal?
  • After applying for withdrawal and approval, when will I receive the money?
  • Is there a prescribed time for money withdrawal?
  • How to modify the receiving account?
  • After the song is distributed (1~3 months later), why there is still no revenue?
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  1. Become a SDISTRO artist

I forgot my password and account number. How do I retrieve my password?

PreviousHow to become an SDISTRO artist and distribute your music?NextWhat services does SDISTRO provide?

Last updated 3 years ago

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How to retrieve my password if I forgot my password.

Use the email address you registered the SDISTRO account, and click "Forgot Password" on the login page of the SDISTRO official website to retrieve your password.

Or click to enter this link👉 , as to retrieve the password.

I forgot my account (login mailbox) and cannot log in. How should I retrieve my account?

Please provide your artist name, album name, front and back pictures of your ID card and send an email to content@kanjian.com. Please include "account retrieval" in the email subject.

🙋
https://login.kanjian.com/forgot-password